Good selection. Helpful staff. They carry Five ten shoes and Arbor snowboards so that is a plus.
Grand opening weekend had lots of people come out to show love. REI folks did a job handling the volume. My only complaint #firstworldproblems is that this location has no climbing wall. Otherwise it's great. Looking forward to spending my paycheck here!
Love, love, love! Use to shop at REI in CO! The quality of products is awesome. I have a 10 year old REI brand day pack (that I use often!) Still new condition. Staff was awesome.
Recently moved to the area and went to the preview party tonight - great store! I've been to many REIs, and I think this layout is one of the best. It's also great that it's right on the bike path!
Staff was very accommodating and knowledgeable. Had an issue at the check out that was absolutely my fault but they helped me out anyways. Why shop anywhere else when the profit goes back into your pocket as a member. As far as retail goes, REI gets it and this store is a great addition to Rochester. Great store manager, great staff, great products, great location. And it's a REAL co-op. I'm sure if you HAD to you could find something to nit pick about but hands down this organization (and the Rochester store) is a step an absolute step in the right direction regarding retail.
Rei is a US Bicycle Store based in Rochester, New York. Rei is located at 450 E Henrietta Rd, Rochester, NY 14620, USA.
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