Everyone was so nice and Jennifer was great when checking up on my cat Indy! I'm a first time owner and she was able to answer all of my questions and calm any worries I had!
My wife and I used to really love this place. The vet we saw (Dr. Scoda) was amazing with our cats and super attentive. The techs and front desk staff are also very helpful. But things have changed recently.
Would have to say that when calling in with questions the answers I've received from the techs have been contradictory between techs and to information I googled. I like Bryce and suggest that if you need professional information you ask Bryce to call you back to answer your questions. Do not rely on the information given by the techs. I have been very happy with this office until recently and am considering looking for another vet.
It just seems like they had no plan set in place for when Dr. Scoda left and while Dr. Bryce may be loved by some, he has always missed the mark when we have seen him. All in all, our recent interactions with both the staff and Dr. Bryce have turned us off to this place and we are actively looking for a new option.
Dr. Scoda left without notification to her patients, or at least we were never told or notified of the change. This leave Dr. Bryce as the only vet and while he is okay, I feel he is more concerned with maintaining the schedule than really treating your pets. I took my cat in last week because she has been sneezing non-stop for days and he didn't even take her temperature or really give her a real look over. Just prescribed some antibiotics. I was in and out in literally 10 minutes, not to mention waiting 10-15 minutes past my schedules appointment time to be seen. The whole experience just felt like my concerns weren't heard and my animal was not treated.
Our cat has received quality care here for 4 years.
Dr. Bryce and his team do a great job making our pets and us feel comfortable everytime we have visited them.
Jefferson Veterinary Hospital is a US Veterinary Care based in Rochester, New York. Jefferson Veterinary Hospital is located at 2330 Brighton Henrietta Town Line Rd, Rochester, NY 14623, USA.
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