I have been bringing my dog here for a few years. I absolutely love how they treated her and answered my questions. I actually worked there "helping out" for about a month until my personal schedule would not allow and I found the front desk staff VERY knowledgeable on all things animals. They really care about animals here, it was quite obvious to me. I will continue to bring my dog and any other dogs that RESCUE ME (sorry to my hubby I got my eye on one)to this animal hospital. Thank you for the caring and compassionate way you treat clients, and as importantly if not more, the animals themselves.
Attentive staff and docs, very caring and sensitive to difficult situations. Very cost friendly compared to most vet offices.
This place did not help my dog at all. They were immediately rude to both me and my dog. I came in, and the first thing they noted was how long my dogs hair was. They criticized him on his hair length, even though the doctor admitted that we SHOULDN'T cut dogs' hair due to it keeping their body temperature stable, and also criticized our decision to not neuter our nonaggressive dog. They then gave our dog a shot, without warning us nor telling us what the shot was and what it did. After that, we had problems before with our dog's ears so we asked that they look in them. After them trying once, our dog snipped at them because he experiences pain in his ear so obviously someone digging their finger around in their ear isn't going to feel good. Then, the vet freaked out and told us to not come back because "they don't deal with aggressive dogs." He acted like our dog goes around biting people all the time and how some day we "may have to go to court and get him euthanized" because of how "aggressive" our scared dog was. It was very unsettling. Our dog just has anxiety when he goes to the vet and he almost is never aggressive and the dog snipping wasn't even a real attack more of a "please don't do that" signaling sort of thing. This place is honestly the worst vet I have ever experienced I would give 0 stars if I could. Unprofessional and rude. I felt like I was being verbally judged and attacked by the vet for no reason. Then they had the audacity to charge us 100+ dollars for an appointment that lasted 2 minutes and accomplished nothing. Horrible service.
They also never made me feel judged or pressured about the handling of my recently deceased, 20 year old cat's life care/end of life care. They were very supportive, gave invaluable advice on many occasions, and answered my many questions about every option for him. I will be endlessly grateful for that, especially to Dr. Meg, but to all the people there, for their personable, kind, professional service.
Been taking my cats here for many years, no matter where I happen to live around town. Friendly staff and vets, very comfortable feel to the rooms, clean, but welcoming. Competitive, even significantly lower pricing on many services, when compared with other vets and clinics I've visited on occasion. Lower prices on prescription food orders than at other vets, stores, and always ready for pickup in a week.
Chili Animal Care has been my family vet for the last 20 years. The staff is amazing and they have always felt like family when it came to our dogs. I now live out past Dansville in my own home and still use Chili Animal Care for all of my animals needs. Highly recommend them to anyone looking for top quality care for their furry family members for a great price.
Chili Animal Care is a US Veterinary Care based in Rochester, New York. Chili Animal Care is located at 3388 Chili Ave, Rochester, NY 14624, USA.
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