Horrible experience when discontinuing my membership. When I asked about this process I was asked a few questions and I was then told that my membership had ended. Several months later I noticed that I was still being charged each month. When I spoke to the owner he explained to me that the gentleman who I spoke with was a trainer but not an actual employee of the gym. Because of the misinformation, I was refunded some of the charges. Now here it is a month later and I'm still being charged. Owner refuses to call me and refuses to handle this issue. Not happy at all!!!
It's a male dominated gym full of people who pretty much know what to do in a gym not very female-friendly on less you have athletic experience. The weights are never put back where they belong it's just super unorganized. If you are looking for something like LA Fitness or Planet Fitness or aesthetically pleasing this is not your place. They have a rinky-dink Jacob's Ladder and no TRX suspension. For the price you get what you pay for though.
Great price for this place. Friendly staff and customers. Easy to park, clean and has about everything you need.
Great gym. Friendly people. Some equipment on the older side, but has pretty much everything you'd need. No frills though. Great lifting gym. Showers available. Doesn't get very crowded.
The female front desk worker is incredibly rude, felt the need to publically humilate me in front of multiple people, accusing me of smoking in the rest room which I told her I wasn't, she then asked again getting ruder and demanded I open the door, which is harassment and a form of sexual harassment since I was using the rest room at the moment. Then when I asked to speak to a manager she copped a further attitude and told me to get out and dont come back if I have a problem with what she did. She was verbally confrontational, aggressive, sexually exposed me by whipping open the door when I was on the toilet and all I front of two of her little girlfriends who giggled the whole time. Unless you feel like being verbally assulated, spoken down to like your a dog and not a paying customer and have your privates exposed to multiple people, DONT EVER COME TO THIS GYM
Knockout Fitness is a US Gym based in Rochester, New York. Knockout Fitness is located at 675 Atlantic Ave, Rochester, NY 14609, USA.
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