I've always had nothing but the BEST service while dealing with Jim & Tim. I've made many purchases at Heritage and it's always very easy to deal with their staff. They are very respectful, they make you feel at home and their prices are always VERY reasonable. It's nice to go into a Jeweler and have them call you by your name, that's how great the staff is. They remember their customers. Both Tim and Jim are very professional, not pushy and will help you out every step of the way. I would recommend Heritage to any and everyone.. Years ago, before I purchased my wives engagement ring , I did a lot of shopping around and I mean literally every Jeweler in the city of Rochester. The minute I walked into Heritage, I knew it was the right place. And from that day forward my family would only go to Heritage Jewelers to purchase Jewelry. If you're ever in the market for jewelry, do not go anywhere but Heritage Jewelers. I live in Penfield, which is all the way across the city from Heritage (located in Greece) and I would not hesitate to travel just to do business with Heritage. Ask for either Jim or Tim, you'll get treated with respect, they will be honest and they will always stand behind their product. I am very proud customer of Heritage Jewelers and I always will be.
Chris Crough!!!
Drive by this place on a daily basis and finally stopped in looking for my girlfriend's birthday present. Professional, far from pushy, and were asking questions about her, her job, and her likes ( I'm the typical guy that she's something shiny and assumes she'll like it). Glad I stopped in, and I will be returning.
Once engaged we knew we would definitely want to purchase our wedding bands from there as well. Vince has since retired but we are working with Tim who is great and been very helpful! I got the matching band that went with the engagement ring and we found the perfect band for my now husband.
I was a previous religious customer of Kay jewelers. NOT ANYMORE!!!! Heritage is simply the best! Tim & Jim care about there clients and work with you the best they can! My fiancé loves her upgraded engagement ring and I can’t wait for our wedding bands! I would recommend everyone leave your current “jewler” because your getting ripped off! I am so beyond impressed. This is now the only store I will buy jewlery from. Thanks guys!
Since being married we have moved out of state but ALWAYS make it a point to stop in every 6 months for cleaning/inspection, and to say hi!
I couldn't be happier with my ring from Heritage! It's everything I could have possibly asked for and I can't believe how much it sparkles and shines! Every time I look at it I can't help but smile. Tim (and my wonderful fiancé of course!) did an absolutely amazing job!!
Thank you to Tim and all the other great employees at Heritage!
In February 2014 my then boyfriend and I were looking at engagement rings. We had a few places we wanted to look at but I suggested Heritage first because many years back, my mom went with Heritage and I remember their great customer service. When we arrived it was great from the very beginning. We met with Vince and explored the different diamonds and sets, their policies, prices, etc. I had “the ring” picked out but left it up to my boyfriend to ultimately decide on the ring and possibly anywhere else he wanted to look in to. Needless to say he (nor did I) want to look anywhere else!
Heritage Jewelers is a US Jewelry Store based in Rochester, New York. Heritage Jewelers is located at 2547 W Ridge Rd, Rochester, NY 14626, USA.
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