I've had a very good experience with this Public Storage location--largely due to the excellent customer service provided by the site manager, Kathy. She demonstrates, over and over again, that she is willing to go the extra mile for her customers. I have had a unit at this facility for years and I have seen managers come and go. Kathy is, undoubtedly, one of the best. I have seen significant improvements to the facility during her tenure and it is clear that the place is being run by someone who cares about doing a good job. If you are looking for storage, I highly recommend the Public Storage on East Avenue, in Rochester, NY.
Customer service was great . So happy they paved it makes things smoother. Happy with the new upkeep. Great job Ms.Kathy
I had two units at this facility between June and August of 2017. I am very happy with the service and facility. The property manager, Casey, is incredibly kind and helpful. It is clear that she always has the customer in mind and will help you out in anyway she can. If I ever need to store in the Rochester area again, I would return to this Public Storage without a second thought. Thanks!
Kathy is amazing she was very informative and very knowledgeable. I will definitely rent here again
Great value for the price! Kathy at the front office was amazing and has bee super helpful! Would recommend.
Public Storage is a US Storage based in Rochester, New York. Public Storage is located at 1693 East Ave, Rochester, NY 14610, USA.
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