4
300 Crittenden Blvd, Rochester, NY 14642, USA
Rochester, New York 14642
+1 585-273-5050

I feel the system failed my child. The waiting room was small and very loud. Very difficult to hear the receptionist when making appointments over the phone. We missed one appointment (because I heard incorrectly from the receptionist) and my sons psychiatrist called to say he thought we were done with services even though my son was having horrible headaches still on the meds and his performance at school was poor. His therapist was unable to reach my son. He would tell her "everything was fine". When I voiced my concerns to his therapist about her inability to reach out to him she said she was aware of it, but nothing ever changed. She talked, he pretended to listen, and then we paid the bill. They are very strict about changing appointments. While I understand to a degree, typically you can call a md office and cancel as long as you give 24 hr notice. Not here! We have since left and are seeing his primary doctor. My son was a patient for 1.5 yrs so basically $5000 wasted!

I LOVED the psychiatrist I was seeing... But the receptionists are the reason I will NEVER come back here! They're rude and I had one try to get smart with me because my husband's surgery fell on the day of my appointment and I called to tell them why I couldn't make it... She made it seem like this was more important than his surgery! Nah, will not come back until they learn how to talk to people! I'm in there for a reason, and I'm pretty sure she don't wanna find out why!

Visited a Family friend in recovery 4 a mental hiccup. Psychiatric staff was alert, focused: Their sense of humor & quick feet keeps witty patients safe.

The best experience you can get out of a mental hospital FWIW

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Ur Medicine Mental Health And Wellness — Health facility in Rochester

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Ur Medicine Mental Health And Wellness

Health facility at 300 Crittenden Blvd, Rochester, NY 14642, USA. Here you will find detailed information about Ur Medicine Mental Health And Wellness: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 7:00 PM
  • Tuesday
    8:00 AM – 7:00 PM
  • Wednesday
    8:00 AM – 7:00 PM
  • Thursday
    8:00 AM – 7:00 PM
  • Friday
    8:00 AM – 7:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 4 reviews

Contacts

Categories:
State:
New York
Address:
300 Crittenden Blvd, Rochester, NY 14642, USA.
City:
Rochester
Postcode:
14642

About Ur Medicine Mental Health And Wellness

Ur Medicine Mental Health And Wellness is a US Health facility based in Rochester, New York. Ur Medicine Mental Health And Wellness is located at 300 Crittenden Blvd, Rochester, NY 14642, USA.


Please contact with Ur Medicine Mental Health And Wellness using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ur Medicine Mental Health And Wellness opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Ur Medicine Mental Health And Wellness

  • Samantha
    Added 2014.06.25
    I feel the system failed my child. The waiting room was small and very loud. Very difficult to hear the receptionist when making appointments over the phone. We missed one appointment (because I heard incorrectly from the receptionist) and my sons psychiatrist called to say he thought we were done with services even though my son was having horrible headaches still on the meds and his performance at school was poor. His therapist was unable to reach my son. He would tell her "everything was fine". When I voiced my concerns to his therapist about her inability to reach out to him she said she was aware of it, but nothing ever changed. She talked, he pretended to listen, and then we paid the bill. They are very strict about changing appointments. While I understand to a degree, typically you can call a md office and cancel as long as you give 24 hr notice. Not here! We have since left and are seeing his primary doctor. My son was a patient for 1.5 yrs so basically $5000 wasted!
  • Maria
    Added 2014.05.14
    I LOVED the psychiatrist I was seeing... But the receptionists are the reason I will NEVER come back here! They're rude and I had one try to get smart with me because my husband's surgery fell on the day of my appointment and I called to tell them why I couldn't make it... She made it seem like this was more important than his surgery! Nah, will not come back until they learn how to talk to people! I'm in there for a reason, and I'm pretty sure she don't wanna find out why!
  • Added 2013.12.23
    Visited a Family friend in recovery 4 a mental hiccup. Psychiatric staff was alert, focused: Their sense of humor & quick feet keeps witty patients safe.
  • Ashley
    Added 2013.10.13
    The best experience you can get out of a mental hospital FWIW
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