I have done business with this business for quite a while I have read reviews that other people have left . I do not they think they are experienced in the bike world if anybody thinks they are too expensive they have not done their homework. They are very fair with their prices and they do excellent service work. I am picking up my third bike from them tomorrow and I am very pleased. If other people are not experienced in the Bike World they have not ever done business with the other ninety-nine percent of the people in the area. I will continue to do business with Cycle Stop of Rochester and I drive 72 miles to get there and bypass every dealer from my house to there. Cycle Stop is a very good dealership to do business with.
I simply came in to see what bikes they had in store and to see a Rebel in person. Didn't plan to shop around but man do they have a ton of bikes here for you to sit on and get a feel for. I didn't really interact with the staff and wish they approached customers more willingly but overall, the experience and atmosphere here was great.
Jessi in the clothing dept was extremely helpful and made some great suggestions on HD helmets. Knowledgeable, friendly and let me know they had an smaller size that I was actually the size I purchased.
I am from Massachusetts. I was in town for the day so I stopped in to take a look. The staff was very nice and accommodating. They allowed me to loiter and look around at the many bikes. They have a wide variety of motorcycles. I did not feel pressured to make any purchases and they answered any questions that I had. I would definitely consider stopping by again and perhaps purchasing a motorcycle in the future.
By FAR the best in New York State ! I bought a $6000.00 bike from them and get treated like I purchased a Ferrari , I get personalized letters from Matt Keller at least twice a year. His customer service is off the charts , just know if you by ANYTHING from Cycle Stop you will be taken care of. I will never go anywhere else but here for my next toy, they have a customer for life.
Cycle Stop Inc is a US Car Repair based in Rochester, New York. Cycle Stop Inc is located at 2550-2600 W Henrietta Rd, Rochester, NY 14623, USA.
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