one of the best cuts I've ever had. My stylist not only listened to what I wanted, but went above and beyond to even out my hair, get rid of my split ends and gave me killer bangs. Thank you so much Jess. I love my hair. Next time I'm in the Roc I'm coming to see you.
JB is the best!! She took my faded red to an amazing bright red. She saved my hair and I can't thank her enough! I will continue to see her for my touch ups! All the staff here are funny and very nice! I'll always come here for my hair care :)
Such a beautiful salon definitely something that will help you feel fancy. They have a wide variety of jobs they perform such as massages all the way to hair. They have the best products for sale and also very nice customer service. They are also honest which is so important to me as a customer. I had red hair that I colored myself sort of like a burgundy. I wanted to color it blonde and instead of just doing it and turning my hair orange, they were honest and said they could eventually do it however, it would be a process and gave me other suggestions. I really appreciated that because i have gone to different salons where they completely killed my hair and turned it orange or butchered it when i only wanted a trim. I was really happy they were honest and spent time listening to me so they could understand (and help me decide) what i wanted. All the girls and guys are super beautiful and make you feel right at home. It is definitely a salon that will feel like a treat for yourself as they aren't cheap but that's good because you know your paying top price for a service that will be done right.
Always very professional, prices are a little high but quality work is done.
The front desk staff is more than courteous -- they are genuinely friendly. The nail technician who kindly fit me in to her schedule for a manicure and polish was also friendly and did a fine job, although color selections are VERY limited and my manicure did NOT include the "soothing soak" promised on the website description, nor did she ask how I wanted the nails shaped when she filed them. My nails look beautiful, but I was disappointed not to get the soak that is supposed to be included in the price I paid. I should have insisted on a discounted price for this omission. My biggest concern, however, is this: I cannot shake the nagging worry in the back of my mind about cleanliness. Don't expect the sparkling clean and shiny salon pictured in the website photo gallery. In reality, room dividers are broken and dusty, plastic plants are grimy, walls are scuffed, floors could use a thorough scrubbing, both soft surfaces (ottomans, chair cushions) and hard surfaces (shelves, desks) are dirty. The curtained-off space where manicures are done is especially lacking in cleanliness and the tools were used, worn, and either dirty or stained, including (especially) porous tools, such as nail files and buffers. Were implements disinfected between clients? I don't know -- I didn't see evidence of that, but that doesn't mean they weren't. But when the space itself is in desperate need of a thorough cleaning and spiffing up, it makes me second guess the cleanliness of the tools and implements. I got my hair cut at Salon Lidori about a year and a half ago and was impressed. Today, it's looking shabby (and not in an intentional shabby-chic kind of way). I tipped generously, as this is a management problem more than an individual employee problem. But if I return -- and that's a big IF -- I will most definitely bring all my own tools and implements and would suggest others do the same.
Salon Lidori is a US Beauty Salon based in Rochester, New York. Salon Lidori is located at 1343 Long Pond Rd, Rochester, NY 14626, USA.
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