Jenn Fowler is the best. I can usually get in within a few days and she gets me fixed up. If you have curls you need to go here because they know how to cut them right.
This is certainly a hidden gem of a salon. Every employee is extremely kind and helpful. My favorite part of my experiences here is that I know that I can completely trust my hairdresser, Rachel, to give me exactly what I want because she's clearly very knowledgeable and does a great job every time.
If you are in the Rochester area, I strongly recommend that you check them out!!
Beautiful here! It's such a cute little salon :) all the girls there are so nice and as soon as you walk in they already put your mind at ease. They are all so nice to get along with. You can also call for an appointment or now by going on their website you can schedule your appointment also! Very convenient ❤
This review is about the owner of the salon, Jordan, and not about the other stylists working there as I've only had good experiences with Dominique and Gabby. My daughter went in for a color and cut and was left dissatisfied with both. She felt that she communicated what she wanted clearly to the stylist but got something very different. OK these things happen. Hair can be tricky. We went back to the salon for my daughter to get her hair fixed and basically they said we had to pay for the services again. My daughter left the the salon and on our way out we saw the owner of the salon and told her about the situation. The owner's tone from the very beginning was condescending. She continued to talk about how hair color works and how my daughter shouldn't have these expectations that it would come out exactly how she wanted it right off the bat. Yes, this is true, but my daughter frequently goes to the Deva Curl salon in Culver City so she is very well aware of the process. And who knows her own hair better than her? The conversation was very confrontational and I had asked Jordan to change her tone with us several times. The conversation finally ended with her saying she would give us our money back and I quote "Get off my property! Just get off my property!". WOW. She has no business running a salon and treating customers this way. I realize by the way she spoke to us that we would never get an apology out of her, even though she had my daughter in tears today.
I had an amazing experience at Mint Salon in Rochester, NY. The staff was great from the start. Since I have wavy/curly hair, it is almost impossible to get my hair exactly the way I like it. Rachel got it absolutely perfect.
Mint Salon is a US Beauty Salon based in Rochester, New York. Mint Salon is located at 2198 Monroe Ave, Rochester, NY 14618, USA.
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