The person i spoke with with was patient and helpful. She explained the processes for both Medicare and Social Security, and answered all of my questions.
I called for some information. Representative was pleasant, proactive and very helpful. The hold time was short, and she gave me the info I needed quickly. Thanks!
They close so early... Its hard to reach someone.
I came into the office to apply for Medicare Part B. The wait time was minimal (less than 10 minutes), and the agent who assisted me was pleasant and processed my application forms quickly and efficiently. I was there a total of 15 minutes.
I had a pleasant experience dealing with Social Security. Yes I had to wait 10 minutes or more before someone answered my call but that person was very helpful to me and took time to answer a number of questions. Callers have to remember that there are just a few people responsible for handling thousands of calls; which means sometimes dealing with a waiting period.
Social Security Administration is a US Local Government Office based in Rochester, New York. Social Security Administration is located at 4050 W Ridge Rd, Rochester, NY 14626, USA.
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