They are not open on Sunday... I went there and they were closed. Google shows then as open
My husband and I can highly recommend this dealer! We switched from another STIHL dealer who did not offer great customer service. After a garage theft we needed to replace several pieces of STIHL equipment and we chose to purchase them at Wilson Hardware. We have not been sorry. David Aurand and his assistant Kurt has provided excellent service both when we purchased our equipment and when any repairs have been needed.
Wilsons is the greatest. They have a surprising amount of arborist and tree cutting gear in stock in the back room in the downstairs area.
The best Stihl dealer in Rochester! very honest and service oriented!
I have always found Wilson Hardware to be a great place for purchasing and servicing my string trimmer. They provide very good service, espeically with the Stihl brand. During my last visit, I took my string trimmer in for service. I found the man that waited on me to be very rude and almost made me feel like an inconvenience when I dropped it off. He did not even say hello or ask me how he could help me. Furthermore, he reprimanded me in front of another customer for not properly winterizing my string trimmer. When I left, he did not thank me or say goodbye. I returned to pick up my string trimmer yesterday, I waited in line for almost 15 minutes before anyone would assist me. However, a very nice woman came down from the hardware store and saw that I was not being taken care of. She quickly attended to getting my string trimmer and checking me out. She even carried my string trimmer out to my car and placed it in my trunk. This wonderful woman's customer service renewed my faith in bringing my business back to Wilson Hardware. I wish the rest of the staff in the service department could be as helpful and welcoming.
Wilson Hardware Co is a US Hardware Store based in Rochester, New York. Wilson Hardware Co is located at 812 Monroe Ave, Rochester, NY 14607, USA.
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