We couldn't have been more pleased with the Leo M. Bean funeral home. They were extremely accommodating to our family on the passing of my father. The rooms are large and nicely set up. It was particularly nice seeing all our pictures displayed on the TV screen playing over and over. Everything went smoothly because of the professionalism of the whole Bean family. Many thanks to them for helping us all through this difficult time.
My father's service was held at Leo M. Bean. While initially helpful, some of their staff were relatively inflexible when it came to requests, and just generally cold and unwelcoming. Furthermore, they rushed us out of the door after the service. They closed the casket and took it away while my sister lay on the ground, sobbing and not ready to say goodbye. At the cemetary, they continued to rush us, and started taking away the carpets and lowering the casket while my sister was still there, not ready to go. They were incredibly rude in this respect. We were also charged significantly for prayer cards they never made, a slideshow they never made, and for "overtime" at the funeral. They were so bitter and inconsiderate. It was awful. Don't bother with this family, as they couldn't seem to be bothered with the needs of mine.
Mrs. Benjamin P. Bush
My family and I chose Leo M. Bean and Sons Funeral Home for my husband's funeral. We were very impressed with and grateful for all the kindness and courtesy they provided. It was obviously a difficult time for me and I struggled to make some of the necessary decisions. The Bean gentlemen and Julie were patient and respectful with me every step of the way. I continue to feel grateful for all the Bean Funeral Home did to assist me in honoring my husband with warmth and compassion.
Everyone worked endlessly to make sure we were taken care of.
Both of my parents services were held at the Bean Funeral Home. I can't say enough in how smoothly everything went. Just exactly the way they would have liked it. The professionalism and true caring was evident from the start of the process till the end. When you are faced with such hard decisions at an emotional time it is so important to deal with an establishment that shows then are genuine and want your experience and painless and possible. They think of everything right down to the smallest detail. My siblings and I especially loved the photos on the big screen for everyone to see. The Beans made CD's for each of us at no charge. The rooms are spacious and very nicely decorated. I will and do highly recommend this funeral home to everyone.
Bean Leo M And Sons Funeral Home is a US Funeral Home based in Rochester, New York. Bean Leo M And Sons Funeral Home is located at 2771 Chili Ave, Rochester, NY 14624, USA.
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