My daughter and I had a really nice late breakfast at Magnolia's. It was our first time there. The servers were very nice and the food was delicious. I look forward to having lunch or dinner there sometime.
Had a great lunch there. Sad they won't seat until the whole party is present even if they are not busy. Their food was good and their staff did a great job.
My boyfriend and I come to eat here all the time and we usually love it. Tonight was a completely different experience and it was not pleasant. We get there and ask to sit at a specific table for 2. The hostess tells us that the server that has that table is backed up so we cannot have it and didn't give us the option to wait if we wanted. So we get sat at a different table so our service would be faster and we still waited about 15 minutes to get water. We order our drinks apps and entrees all together since it seems hard to get our waitress to our table. All of our food comes out and is great as usual, but after waiting for a while we ask for boxes immediately. We got our check when they brought our boxes but since no one had removed any of the dirty app plates or dinner plates throughout the night it was hard to find room to even sign the check. We go up to the counter to order a dessert to go and the woman behind the counter could not have been more rude. She immediately asks if we had ordered with our server to which we replied no (because she never came out to the table and our check came without us even asking) and she blatantly rolled her eyes at us and was clearly showing her annoyance at the situation. I come here all the time and the staff and food and atmosphere are all usually great. However tonight I was made to feel like a giant inconvenient to everyone and it was the worst experience I've had in a restaurant. Some of the staff needs to work on how to treat their customers if it's busy.
Typical American fare well done. We had the Magnolia baked brie which was wonderful. Their pizza is very good and they a very good selection of beers, both in draft and in bottles. It can get busy on weekends so call to reserve or you'll likely wait. Service is friendly and efficient.
Monday afternoon around 1:45 decide to come here and grab a bite - it's beautiful outside so I decide to sit outside by myself, party of 1 ... get my menu, look it over, know exactly what I want and just waiting for someone to come serve, key word waiting. Remarkably, a period of time passes by, a couple is sat right to me and (of course) within a MINUTE a server comes over and takes their drink order, all the while i have my menu closed and ready to order starring right at the said server. Server just looks right back at me and walks away, so I do to just get up and walk away. Apparently, being a table of one I am not priority enough and there is no excuse for that; I walk on down to Jines - sit down and am served promptly. To not acknowledge me nor even take my drink order timely is one thing, but to literally do it right next to me to a table of 2 who had just SAT DOWN WITHIN ONE MINUTE because the server may be thinking that's a bigger priority for them because of the potential tip?? POOR POOR customer service
Magnolia S Deli Cafe is a US Cafe based in Rochester, New York. Magnolia S Deli Cafe is located at 366 Park Ave, Rochester, NY 14607, USA.
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