Very bad customer service!!!! I'm so disappointed in Harry G's.. we have been faithful to this business since they opened, especially because they carry gluten free options..well today was our last time supporting them. Tonight I placed an over the phone order with Dave..my husband picked up the order..when he got home we realized they had messed up SEVERAL things on the order so we called to let them know. The young lady that answered said bring the food back and they will fix it. When he arrived back, not only were they nasty and rude, they wanted to charge him additional money for things they clearly messed up on. I told him over the phone if they are going to charge u more money cancel the whole order. The owner and her husband were there and they were also unapologetic and rude too. My husband left all the food because they refuse to refund his money and we will have to dispute our credit card charge. I will tell EVERYONE about this, blog about it, write reviews on every site because the rudeness was very uncalled for. You have lost a faithful customer and everyone that I have sent there I will make sure they no longer support!
The sandwiches are great, and the only downside is figuring out what I want to eat. It's all great and reasonably priced. Full New York deli style atmosphere, order at the counter and find a seat! The breakfast selection is good too. They have a bar, and while you're waiting for your food or grabbing a drink, there's a table with backgammon and chess and a shelf with lots of board games. Staff is friendly and I've never had to wait long for my food.
Sammie's done right. Menu seems intimidating at first; step out of line and read it all. At that point you'll realize that you're gonna love whatever you get then... And have picked out the next 4 or 5 things to get... Next time. Breaking too!
Great sandwiches...soup too! Many and varied options... cold or hot sandwiches, subs, paninis or make up your own creation! Plenty of sides to add...of course chips, pickles, Mac salad etc, but fried options available too like French fries, fried pickles,and the unique option of eggplant fries that I recall. They now have a bar in the new addition as well, which also adds a lot of seating. Always a good value here...and nice to support a local business!
A New York City deli in the South Wedge. Huge menu. Daily specials. Eat in or carry out. Call ahead for take out. They get huge orders.
Harry G S New York Deli And Cafe is a US Cafe based in Rochester, New York. Harry G S New York Deli And Cafe is located at 678 South Ave, Rochester, NY 14620, USA.
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