The ladies that work here are so amazing. Very friendly, curtious, helpful, and informative. Love the hours and location.
Tonya, Tiffany, Kadeem all the workers of always been very friendly and professional
Very poor customer service at this branch. Tellers are good but manager is almost useless. I had a problem with my business card that was an ongoing for about two months. Sent me three different cards that wouldn't work. Then finally had to go to another branch to get it solved which they did in day. I still haven't got my online business banking information sent to me so I can sign up for business checking online. The other branchs cant help me cause it has to come from branch that I open the account at. Go to another branch cause manager there hasn't a clue what's going on.
They have good service. The thing I don't like is that there are not many locations. I also don't like that they close for lunch for an hour. I believe other banks do not do that but im not sure. I guess they have to do what they got to do because there is only a few workers because of the size, its small.
Woodforest Bank is a US Bank based in Rochester, New York. Woodforest Bank is located at 2150 Chili Ave, Rochester, NY 14624, USA.
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