6 clerks behind 4 open windows, with NO ONE being served, while the number of people in the queue grew to 9 over a period of 15 min. Meanwhile, joking and gossip among the so-called workers, with no sign of concern or awareness of the customers. (7/1/08)
I heard that the drive up is broken. At least, the branch has the courtesy of leaving the doors open a extra hour from Monday thru Wednesday. Which the doors has written on them: lobby hours 9a-4p mon. thru Wed.
Hsbc Bank is a US Bank based in Rochester, New York. Hsbc Bank is located at 70 Lyell Ave, Rochester, NY 14608, USA.
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