Horrible people are liars and don't stand by there words!!! Stay away
i have been with Chris Leonardi State Farm Insurance for over 30 years and have always been satisfied with his wonderful team. Top notch organization that handles my personal car and home insurance.
I had a terrible experience when this group had issues processing my payment, which I believed that I resolved by calling and giving my credit card info to re-instate auto-payments.
This level of carelessness is not acceptable. Please do not support businesses that operate this way.
JD Power & Associates ranks the top insurance companies for satisfaction in NY: USAA, NY Mutual Co, Hartford, etc. etc.
From my personal experience, I would question the five-star reviews as friends or family members trying to help.
I then found out that my policy lapsed after nobody contacted me to inform me that they still were not able to process the payment, even though this is the same payment method I use to pay for all utilities, etc.
Please consider a different insurer to support another business instead.
Wonderful staff that takes the time to personally take care of you. It's cliche, but I really felt like I was doing business with my neighbor. Highly recommend. I use them for car insurance, life insurance, and have a credit card through State Farm Bank.
This has been a nightmare to resolve and could have easily been avoided.
Chris Leonardi State Farm Insurance Agent is a US Insurance Agency based in Rochester, New York. Chris Leonardi State Farm Insurance Agent is located at 3047 W Henrietta Rd, Rochester, NY 14623, USA.
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